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Privacy Policy

Poodly Care Group (poodly.co.uk) has respect for your privacy. Since gathering personal information from our users, members and customers turns to be a crucial part of our job, we have instituted this privacy policy to help make known our practices when it comes to how we gather and disseminate these information. As members, users or customers of this website (poodly.co.uk) or any of our mobile application and other affiliated websites you accept and agree to our privacy policy as well as our terms and conditions. We at certain periods will use or share some of the information on this site with our affiliate sites that are also affected by this privacy policy and our terms and conditions.

Gathering information from our users, clients or members is one of our main goals, this is to make the site more accessible and user friendly. We set up a Poodly Care Group profile for people who create an account with us. The profile normally request you to fill in personal details such as your name, phone number, address, photos, and information about yourself and your pet which will immediately be made available to the public.

Visitor

As a member, any personal information provided might be used to connect the purpose for which you have provided such information. We will as well collect payment details from you after you are done utilizing the services you requested for. Poodly Care Group normally uses this information to respond to your request when you fill our “contact us” form or email us.

Personal information we collect will not be shared with a third party except for the reasons below:

• For a business transaction (we share personal information of sitters with pet owners who have made a reservation for their services).

• When we are legally bounded to comply national and local laws, regulations, legal process or law enforcement in order to protect and defend the property of Poodly Care Group and the safety of other members.

• When in connection with sales, merger, reorganization, dissolution or transfer of asset.

The personal information we collect from you will also be used to contact you in future when we have any offers, services or product we want you to know about. You are at liberty to opt out of our marketing emails and newsletters whenever you want, as there will be instruction as to how you can do so.

By providing us with your information, you accept and agree with how we use them, which is in accordance with the privacy policy. Moreover the personal information you provide may be transferred from your current location into the office and server of Poodly Care Group.

The personal information we collect is stored automatically and used for the proper running and maintenance of the site in a way we deem best. When you visit the site, information such as the IP address from which you access the Services and the IP address of the web site from which you linked to the Services will be stored. The site also stores information such the date and time you visited the site, the items you clicked on and the words you searched for. We normally use these stored information to check how often the site is visited and to check the efficiency of the site.

We have cookies on our site which help us gain aggregate metric on how the site is being used in order to understand how our members use the site and how to improve on the quality of the site. These cookies can be disabled at any time but you be aware that some features on the site might not work properly when cookies are disabled.

Children

We do not allow visitors who are bellow 16 years to use this site. We might unknowingly allow users below 16 year to use it but their account will be deleted or deactivated when they are found out.

Security/Safety

Please be mindful that information or data that are transported over the internet can be seen and accessed by anybody at any time. We therefore cannot guarantee a total security and confidentiality of your information. You should bear in mind that since your information can be accessed from the internet by anyone, it can be used without your consent. As a member of this site your information and data on the internet can be lost during transmission or can be accessed by unauthorised parties. Poodly Care Group do not accept liability in the event of that happening.

For quality and efficient service of our site, we employ commercial software programs to monitor our site and delete all unauthorised activities by unauthorised people. All payment information is transmitted via Secure Socket Layer (SSL) technology, encrypted into our payment gateway, and accessed by authorized persons with special access rights to such systems who are mandated to keep the information confidential.

External Site Links

Poodly Care Group may sometimes link the site with a third party websites for the purpose of offers and product marketing. We do not have the same privacy policy and terms and condition as these sites so it is therefore your responsibility to make your information private and confidential. We do not control the guarantee, quality, accuracy and relevance of the information on these third party sites and therefore do not assume any responsibility or liability for the services and content on these websites. We are at no position to authorise the use of copyright materials on these sites, it will be your duty to request for such material yourself if need be.

Prohibition

We will not intentionally link our website to any third party website which promote and exhibit hate, discrimination or bias. Poodly Care Group reserve the right to immediately remove such links from our website. It is our priority to protect the integrity of our site and the safety of our members so please feel free to contact us when you detect any of such links connected to our website.

Exclusion

Our privacy policy applies to the personal information collected through the services. It shall not apply to unsolicited information you provide on our website which includes information posted on public areas of our site such as reviews, ideas of new services and products as well other unsolicited information. Information in this case will be considered none-confidential and can be freely used, disclosed and reproduced without your consent or limitation.

Opt Out and Consent

As a member of this site, you are required to agree and consent to our privacy policy, if you have any concerns about it and wish to contact us or opt out from receiving messages from us, please feel free to do so. You can get in touch with us through the following contacts details:

Call: +44 01273731194
Email: info@poodly.co.uk
Mail Address: Poodly Care Group
8-16 Third avenue
Bn3 2PX
Hove, England

Our Privacy Policy Changes

We may revise or update our privacy policy as time goes on and will be seen on this page. Any update we make still applies to the information we already have on you. A continual usage of our site after any update indicates your acceptance and agreement to the changes. We therefore highly recommend that you check our privacy policy page as often as you can.